Conflict Management Workshop

Conflict Management Workshop

Enhance managers’ communication skills through the lens of emotional intelligence

Conflicts are inevitable in any team dynamic, but managing them effectively is key to leadership success.

Effective communication is essential for managing conflicts within teams. This workshop focuses on enhancing managers’ communication skills through the lens of emotional intelligence.

By understanding and managing emotional reactions—both their own and those of others—managers can better navigate conflicts, ensuring resolutions that maintain team harmony and boost productivity.

Through this training, managers will learn how to articulate their points clearly and listen empathetically, transforming potential conflicts into opportunities for team growth and enhanced cooperation.

Who is the workshop for?

• Managers who want to build stronger, more resilient teams by mastering the art of conflict management.
• Leaders and executives who recognise the value of emotional intelligence and seek to enhance their skills in navigating challenging conversations.

This session is for you if you are:

• Ready to learn practical, actionable strategies for handling conflict and transforming it into a productive force.
• Focused on building resilience within yourself and your team, even in challenging situations.
• Committed to creating a healthy team culture, where open feedback, respect, and collaboration are prioritised.

What will you learn?

In this session, we’ll:

• Identify and understand different types of conflicts in the workplace.
• Explore techniques for mediating conflicts between team members.
• Learn to recognise and manage personal emotions and understand others’ emotional responses to effectively navigate workplace conflicts.
• Implement emotional intelligence strategies to navigate and resolve conflicts, promoting a collaborative team culture.
• Explore building resilience and maintaining positive relationships even in challenging situations.

What’s the format?

90-minute virtual or face-to-face session. With interactive exercises and practical outcomes.

Enquire about Conflict Management Workshop

Fill out the form below and a member of our team will be in touch within 24 hours.