{"id":212155,"date":"2020-05-06T19:35:37","date_gmt":"2020-05-06T18:35:37","guid":{"rendered":"https:\/\/letstalktalent.co.uk\/?p=212155"},"modified":"2023-03-23T13:55:43","modified_gmt":"2023-03-23T13:55:43","slug":"what-is-employee-experience-is-it-just-a-passing-fad","status":"publish","type":"post","link":"https:\/\/letstalktalent.co.uk\/blog\/what-is-employee-experience-is-it-just-a-passing-fad\/","title":{"rendered":"What is Employee Experience? Is it just a passing fad?"},"content":{"rendered":"\n
How companies should focus on what will employees truly want and ditch the free cafeteria snacks<\/em>.<\/p>\n\n\n\n Like us, you may have noticed the bidding war that currently exists between companies trying to offer the best employee experience. Free massages at work? I\u2019ll raise you laundry pick ups and onsite manicures. Free gourmet coffee? I\u2019ll do you one better. Ice cream Sundays and beers on Friday. Looks like work should feel like a holiday in a five-star resort interrupted by the occasional meetings here and there, with employees being looked after by Employee Engagement Managers and Chief Heart Officers. With a war on talent constantly being fought by companies to recruit and retain the best people, these laundry lists of perks seem like necessary benefits for organisations to distinguish themselves amongst their competitors.<\/p>\n\n\n\n Whilst the above sounds like employees should be the ultimate winners, research shows that motivation levels are pretty low amongst staff and have been for the past decade, with no real improvements being made despite the rise in employee experience (EX) initiatives. So are all these efforts being wasted? Are employees just becoming more and more difficult when it comes to job expectations? Can we blame this professional unhappiness on generational shifts? At Let\u2019s Talk Talent, we think it\u2019s more complicated than that. Because companies have just been focussing on the wrong things. <\/p>\n\n\n\n Before we go any further, it\u2019s worth making sure we\u2019re all on the same page when it comes to employee experience. <\/p>\n\n\n\n \u2018companies and their people working together to create personalised, authentic experiences that ignite passion and tap into purpose to strengthen individual, team, and company performance.<\/p>\nMcKinsey & Company<\/a> on EX.<\/cite><\/blockquote>\n\n\n\n The key elements to retain here are that:<\/p>\n\n\n\n At Let\u2019s Talk Talent, we like to summarise it in an even simpler way. EX is about getting great people, and keeping great people. This may already be an area of focus for some. But others may feel overwhelmed at the thought of even starting to tackle it. Because if EX is a unique concept, in constant evolution in order to keep up with your staff\u2019s expectations, that needs to consider every single touchpoint in their lifecycle\u2026 Where do you even begin? Crafting something that will shape everything from before your employee has even joined your organisation to after they have left, without any structure to follow, can seem like an impossible task.<\/p>\n\n\n\n Whilst it\u2019s true that improving EX within your company may require some hard graft, there are however some tools to help with the process. And one of those comes in the shape of a triangle.<\/p>\n\n\n\nWhat is employee experience?<\/strong><\/h2>\n\n\n\n
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The Let\u2019s Talk Talent triangle model<\/strong><\/h2>\n\n\n\n