{"id":215835,"date":"2023-11-07T13:54:00","date_gmt":"2023-11-07T13:54:00","guid":{"rendered":"https:\/\/letstalktalent.co.uk\/?p=215835"},"modified":"2024-01-15T09:42:48","modified_gmt":"2024-01-15T09:42:48","slug":"why-your-competency-frameworks-arent-generating-high-performance","status":"publish","type":"post","link":"https:\/\/letstalktalent.co.uk\/blog\/why-your-competency-frameworks-arent-generating-high-performance\/","title":{"rendered":"Why your competency frameworks aren\u2019t generating high performance"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Reassessing competency frameworks for the modern workforce<\/strong><\/h2>\n\n\n\n<p>Many of us have lost faith in competency frameworks over the past few years. In a new organic, hybrid world of work where innovation, diversity and more importantly, agility, are key to winning the war on talent, where do these strict grids fit in? <a href=\"https:\/\/letstalktalent.co.uk\/blog\/are-competency-frameworks-a-thing-of-the-past\/\">Are competency frameworks still relevant today<\/a> and if so, why do they never seem to be used past the initial onboarding phase, or at least on a more regular basis as a way to help people navigate their careers? <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>At Let\u2019s Talk Talent, we believe that whilst competency frameworks may be slightly misunderstood, HR departments and businesses everywhere should give them a fighting chance. Because when used right, they can indeed become the lynchpin that holds together your entire employee experience. So why are they often not helping businesses achieve the kind of high performance they were hoping for in the first place? Why are today\u2019s competency frameworks failing?<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>We have a long history of helping clients create effective, dynamic competency frameworks. And we know what it takes to turn a complex, multi-tiered document full of beige corporate jargon (read our <a href=\"https:\/\/letstalktalent.co.uk\/resources\/hr-glossary\/\">common HR definitions<\/a>) into the kind of colourful super tool that generates results. Here is our take on how to avoid the most common pitfalls when designing your competency frameworks.\u00a0<\/p>\n\n\n\n<div class=\"wp-block-columns has-offwhite-background-color has-background is-layout-flex wp-container-core-columns-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading\" id=\"months\">In this article, you will learn:<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul>\n<li><a href=\"#why\">Why competency frameworks are failing&nbsp;<\/a><\/li>\n\n\n\n<li><a href=\"#how\">How to design competency frameworks that work&nbsp;<\/a><\/li>\n\n\n\n<li><a href=\"#purpose\">Generating purpose using competency frameworks<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"why\"><strong>Why competency frameworks are failing&nbsp;<\/strong><\/h3>\n\n\n\n<p>In short, the most common reason for competency frameworks not being as effective as hoped is a simple one. They are, more often than not, developed in isolation, as a stand-alone tactic used solely for <a href=\"https:\/\/letstalktalent.co.uk\/services\/performance-management\/\">performance management<\/a>. Many sectors, such as professional services, whip them out once a year to support their year-end appraisal process or as a way to determine if a key member of staff should be promoted, or given a financial reward. In short, they become a stick to use when trying to get more out of staff, whilst businesses often forget about the carrot.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/disadvantages-1024x512.png\" alt=\"\" class=\"wp-image-221648\" srcset=\"https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/disadvantages-1024x512.png 1024w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/disadvantages-300x150.png 300w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/disadvantages-768x384.png 768w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/disadvantages-253x126.png 253w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/disadvantages-360x180.png 360w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/disadvantages-540x270.png 540w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/disadvantages-720x360.png 720w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/disadvantages-340x170.png 340w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/disadvantages-840x420.png 840w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/disadvantages.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>If you find yourself using competency frameworks to tell people what they are not doing right, ask yourself: are you putting the psychological contract to the individual\u2019s disadvantage, and if so, how could you use competency frameworks to foster an element of mutuality? Because using competency frameworks shouldn\u2019t be about managers holding all the power. Both parties should feel they are working towards a common goal, whilst getting something out of the business at the same time. When that balance is reached, employee retention and motivation follow suit. Competency frameworks should therefore be more of a guide rail than a stick to beat people with.&nbsp;<\/p>\n\n\n\n<p>But if most models and grids are too strict and force people to fit inside a very defined box, should we get rid of them altogether and give people the freedom to determine how to do their job and develop their own careers?&nbsp;<\/p>\n\n\n\n<p><em>For more information on <\/em><a href=\"https:\/\/letstalktalent.co.uk\/blog\/how-to-use-competency-frameworks-to-help-career-development\/\"><em>how to use competency frameworks for career development<\/em><\/a><em>, have a read of the article.<\/em><\/p>\n\n\n\n<p>Well, balance is key, and letting creative chaos reign is no better than holding on to an old-fashioned industrial mindset. Putting some support in place is, of course, required to avoid choice paralysis and ensure people have a clear view of the career progression options available to them. Looking at a thousand possible ways to climb up the mountain can prove just as stifling as only having one unsuitable option. Guidance and support from both managers and the organisation itself have their raison d\u2019\u00eatre, so long as they don\u2019t prevent creativity, curiosity or autonomy when it comes to people taking charge of their professional development. There are so many opportunities for development: competency frameworks should help staff narrow their gaze.&nbsp;<\/p>\n\n\n\n<p>But honestly, can competency frameworks really do all of the above? <\/p>\n\n\n\n<p>Indeed they can. Here\u2019s how you should be using them.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/benfits1-1024x512.png\" alt=\"\" class=\"wp-image-221646\" srcset=\"https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/benfits1-1024x512.png 1024w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/benfits1-300x150.png 300w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/benfits1-768x384.png 768w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/benfits1-253x126.png 253w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/benfits1-360x180.png 360w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/benfits1-540x270.png 540w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/benfits1-720x360.png 720w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/benfits1-340x170.png 340w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/benfits1-840x420.png 840w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/11\/benfits1.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"breakout cta-simple-image no-overlay has-offwhite-background-color has-red-border\">\n\t<div class=\"container\">\n\t\t<div class=\"row flex-row z-content\">\n\t\t\t<div class=\"col-md-6 has-offblack-color\">\n\t\t\t\t<div class=\"img-center\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"360\" src=\"https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-540x360.png\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-540x360.png 540w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-300x200.png 300w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-1024x683.png 1024w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-768x512.png 768w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-270x180.png 270w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-840x560.png 840w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup.png 1200w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-md-6\">\n\t\t\t\t<div class=\"vert-cent-wrap\">\n\t\t\t\t\t<div class=\"vert-cent txt-center\">\n\t\t\t\t\t\t<div class=\"has-large-font-size mont-semi has-offblack-color\">\n\t\t\t\t\t\t\tDownload our guide to modern <red>competency frameworks<\/red> \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-button is-style-medium-button\">\n\t\t\t\t\t\t  \t<a href=\"https:\/\/insights.letstalktalent.co.uk\/download-your-competency-framework-whitepaper\" class=\"wp-block-button__link has-red-background-color\">\n\t\t\t\t\t\t  \t\t<span class=\"has-offwhite-color\">Download now<\/span>\n\t\t\t\t\t\t  \t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\t\t\n\t<\/div>\t\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how\"><strong>How to design competency frameworks that work&nbsp;<\/strong><\/h3>\n\n\n\n<p>Competency frameworks are in place to help staff answer three main questions:&nbsp;<\/p>\n\n\n\n<ul>\n<li>What do I need to do to be successful within the organisation?&nbsp;<\/li>\n\n\n\n<li>How do I need to do it?&nbsp;<\/li>\n\n\n\n<li>How can I navigate my career?&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>In short, they are the guide rails helping you create the kind of culture that celebrates its people\u2019s creativity and diversity. They enable your employees to develop the confidence they need to just go ahead and take charge of their careers, whilst also striving to make a meaningful contribution to the business.&nbsp;&nbsp;<\/p>\n\n\n\n<p>In order to do this, competency frameworks need to be all-encompassing. They should be used, not as a stand-alone tool for performance management, but as the foundation upon which to build every single one of your HR pillars, from recruitment to talent management. The skills, attributes, training and relationships (STAR) needed to do the job well, achieve a high level of performance and progress to the next level should be clearly displayed and available for all to see.&nbsp;<\/p>\n\n\n\n<p>As an example, successful organisations use their competency frameworks to create tailored job postings, interview questions and assessment centres. They design career pathways for each role, and ensure related learning and development opportunities are made available to support employees. They use career frameworks to identify high potential candidates and plan ways to develop their skills and attributes in order to future-proof the business. They identify skills gaps within their talent pool and find ways to fill them. They also use frameworks for performance management, of course. But not so much as a stick: more as a basis upon which to structure career conversations and give regular developmental feedback that will help their people unlock their full potential.&nbsp;<\/p>\n\n\n\n<p>Expanding beyond performance management is the only way to generate high performance within the organisation, and competency frameworks are the only tool that can be used to underpin the entire employee experience. So how do you develop frameworks that will help staff navigate their career, from the first time they hear about you to the day they leave? A couple of quick tips:&nbsp;<\/p>\n\n\n\n<ul>\n<li><strong>Once designed and rolled out, competency frameworks shouldn\u2019t stay in a drawer. <\/strong>Check regularly that they still work well, and are interlinked with the rest of your HR and business strategy. Stress test them with the community around you to validate that they truly give your people what they were meant to bring them: clarity.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul>\n<li><strong>Start small, then build up.<\/strong> You don\u2019t have to develop all your competency frameworks at once. Create a small pilot group and, once you\u2019ve got a formula that works and truly empowers your people, move to the next group.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"purpose\"><strong>Generating purpose using competency frameworks<\/strong><\/h2>\n\n\n\n<p>Designing competency frameworks that generate both job satisfaction and high performance is all about balance. Balance of power. The stick, with the carrot. It\u2019s about driving employees\u2019 purpose, without stifling it, and giving people a choice when it comes to navigating their career with you. By creating tools solely focused on performance management and end-of-year ratings, organisations are depriving themselves of the opportunity to go much further and foster motivation, innovation, creativity and ultimately, high performance.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><a href=\"https:\/\/letstalktalent.co.uk\/blog\/the-top-10-performance-management-mistakes-youre-probably-making\/\">Avoid these 10 common performance management mistakes<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>So if you\u2019d like to discuss how LTT can help you design competency frameworks that deliver high performance,&nbsp; <a href=\"https:\/\/meetings.hubspot.com\/craig362?__hstc=252176406.75e46129fe77434245d31725f7c14dfa.1694421897806.1695311142111.1695313026065.14&amp;__hssc=252176406.1.1695313026065&amp;__hsfp=483903929\">book a call with us<\/a>. Or <a href=\"https:\/\/insights.letstalktalent.co.uk\/download-your-competency-framework-whitepaper\">download the competency frameworks whitepaper <\/a>on our <a href=\"https:\/\/letstalktalent.co.uk\/services\/competency-frameworks\/\">competency framework service page<\/a> for more information.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"breakout cta-simple-image no-overlay has-offwhite-background-color has-red-border\">\n\t<div class=\"container\">\n\t\t<div class=\"row flex-row z-content\">\n\t\t\t<div class=\"col-md-6 has-offblack-color\">\n\t\t\t\t<div class=\"img-center\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"360\" src=\"https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-540x360.png\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-540x360.png 540w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-300x200.png 300w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-1024x683.png 1024w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-768x512.png 768w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-270x180.png 270w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup-840x560.png 840w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2021\/11\/Competency_Whitepaper_Mockup.png 1200w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-md-6\">\n\t\t\t\t<div class=\"vert-cent-wrap\">\n\t\t\t\t\t<div class=\"vert-cent txt-center\">\n\t\t\t\t\t\t<div class=\"has-large-font-size mont-semi has-offblack-color\">\n\t\t\t\t\t\t\tDownload our guide to modern <red>competency frameworks<\/red> \t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-button is-style-medium-button\">\n\t\t\t\t\t\t  \t<a href=\"https:\/\/insights.letstalktalent.co.uk\/download-your-competency-framework-whitepaper\" class=\"wp-block-button__link has-red-background-color\">\n\t\t\t\t\t\t  \t\t<span class=\"has-offwhite-color\">Download now<\/span>\n\t\t\t\t\t\t  \t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\t\t\n\t<\/div>\t\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-offwhite-background-color has-background is-layout-flex wp-container-core-columns-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading\" id=\"months\">Related competency frameworks resources:<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul>\n<li>Find out more about our <a href=\"https:\/\/letstalktalent.co.uk\/services\/competency-frameworks\/\">competency frameworks consultancy<\/a> [Service]<\/li>\n\n\n\n<li><a href=\"https:\/\/insights.letstalktalent.co.uk\/download-your-competency-framework-whitepaper\">Download our free modern competency framework whitepaper<\/a> [Free Whitepaper]<\/li>\n\n\n\n<li><a href=\"https:\/\/letstalktalent.co.uk\/blog\/competency-framework-examples-which-ones-should-you-trust\/\">Competency framework examples: which ones should you trust?<\/a> [Blog post]<\/li>\n\n\n\n<li><a href=\"https:\/\/letstalktalent.co.uk\/blog\/are-competency-frameworks-a-thing-of-the-past\/\">Re-imagining competency frameworks for the modern workforce<\/a> [Blog post]<\/li>\n\n\n\n<li><a href=\"https:\/\/letstalktalent.co.uk\/blog\/how-to-develop-effective-competency-frameworks\/\">How to develop effective competency frameworks<\/a> [Blog post]<\/li>\n\n\n\n<li><a href=\"https:\/\/letstalktalent.co.uk\/blog\/using-the-edge-feedback-framework-for-effective-development-conversations\/\">The EDGE feedback framework for effective development conversations<\/a> [Blog post]<\/li>\n\n\n\n<li><a href=\"https:\/\/letstalktalent.co.uk\/blog\/how-to-use-competency-frameworks-to-help-career-development\/\">How to use competency frameworks to help career development<\/a> [Blog post]<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Reassessing competency frameworks for the modern workforce Many of us have lost faith in&#8230; <a class=\"moretag\" href=\"https:\/\/letstalktalent.co.uk\/blog\/why-your-competency-frameworks-arent-generating-high-performance\/\">[Read More]<\/a><\/p>\n","protected":false},"author":3,"featured_media":219052,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[40,37],"tags":[],"acf":[],"yoast_head":"<title>Why your competency frameworks aren\u2019t generating high performance | Let&#039;s Talk Talent<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/letstalktalent.co.uk\/blog\/why-your-competency-frameworks-arent-generating-high-performance\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why your competency frameworks aren\u2019t generating high performance | Let&#039;s Talk Talent\" \/>\n<meta property=\"og:description\" content=\"Reassessing competency frameworks for the modern workforce Many of us have lost faith in... 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