2.<\/strong> Empower employees <\/h3>\n\n\n\nResearch shows that in order to thrive, employees need to be empowered to do their jobs, not micromanaged. Managers therefore need to give their team members the freedom to make decisions on a daily basis and to try new things, even at the risk of failing. In order to do this, trust is essential. An employee will not take risks unless they know their manager has their back. <\/p>\n\n\n\n
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Leaders should therefore focus on developing a culture of empowerment, trust and psychological safety. You can do this by asking your people for their input and ideas, discussing how they would resolve an issue and coaching them to reach an acceptable outcome without giving them a ready-made solution. <\/p>\n\n\n\n
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3. Focus on employees\u2019 wellbeing <\/h3>\n\n\n\n
Wellbeing has become a bit of a buzzword lately, but what does it really mean? \u201cOne of the most important things you can do to contribute to employees\u2019 wellbeing is to allow them to unplug,\u201d says Jo Taylor, MD at LTT. Respect their time at home, and don\u2019t expect them to respond to emails or instant messages out of hours. And it\u2019s not just about physical rest either. According to Dr. Saundra Dalton-Smith, humans need 7 types of rest in order to avoid burnout, and managers should help their employees recharge their batteries in as many ways as possible. From making sure working hours are respected (physical rest) to not overloading staff (mental rest), and providing opportunities for social interactions (social rest), go above and beyond when it comes to staff\u2019s wellbeing. <\/p>\n\n\n\n
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And the best way for managers to do this? By role modelling those exact behaviours. Don\u2019t reply to emails after hours or during your holidays, and focus on your own wellbeing above all. <\/p>\n\n\n\n
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4. Get to know your team members<\/h3>\n\n\n\n
We know that leaders are often time-poor. Between managing the people, processes and projects required to reach organisational goals and the other admin requirements in place, there is often little time left to get chatty over the water dispenser. However, getting to know your people is crucial in order to build meaningful connections, which in turn leads to better employee engagement. <\/p>\n\n\n\n
Find out your people\u2019s professional goals, their personal boundaries and what makes them tick. Do you know what they love to do, and hate to do? Explore their strengths and drivers as well so you can help them identify the right career progression opportunities, or modify their roles and responsibilities to help them contribute in an even more valuable way.<\/p>\n\n\n\n
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5. Encourage the career progression of your employees<\/h3>\n\n\n\n
As mentioned, managers are time-poor and priority is often given to live projects and urgent issues, rather than planning the future. But career development is a crucial motivation-generating factor for staff. People do need to feel stretched and challenged on a regular basis, or else disengagement sets in.<\/p>\n\n\n\n
It may be scary to encourage team members to develop their career, as this could lead to their departure from the team (or the organisation). But as a manager, a clear focus on developing others is essential. Help staff identify their career goals, as well as the Skills, Training, Attributes and Relationships (STAR) they need to build to get there. Ensure they are aware of all the development opportunities available to them, from internal mobility to promotions and special projects. <\/p>\n\n\n\n
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6. Foster the kind of positive culture that leads to job satisfaction<\/h3>\n\n\n\n
The research is clear: teams with a high level of psychological safety perform better at work and are more engaged. Feeling comfortable to ask questions, share ideas or even make mistakes is important in order to create employee engagement, and groups that feel safe to do so have a lower turnover and better productivity. So how can you foster a culture centred around trust and collaboration? By becoming a guide rail for the team. <\/p>\n\n\n\n
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Ensure employees have each other\u2019s backs, and call out behaviours which are counterproductive. Also ensure you role model vulnerability: ask questions often, and share those experiences you believe would be helpful to the team. <\/p>\n\n\n\n
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