{"id":220611,"date":"2023-07-19T15:50:06","date_gmt":"2023-07-19T14:50:06","guid":{"rendered":"https:\/\/letstalktalent.co.uk\/?p=220611"},"modified":"2024-01-15T09:42:04","modified_gmt":"2024-01-15T09:42:04","slug":"hr-bullsht-bingo","status":"publish","type":"post","link":"https:\/\/letstalktalent.co.uk\/blog\/hr-bullsht-bingo\/","title":{"rendered":"HR bullsh*t bingo: dispelling HR jargon"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Top HR terms every professional should understand<\/strong><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>The HR industry has a clear mission: to help organisations attract, keep and grow great people. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>To do this, we\u2019ve developed a set of practices, guidelines and with time, our own language. So much so that we\u2019ve got an entire <a href=\"https:\/\/letstalktalent.co.uk\/resources\/hr-glossary\/\">glossary of terms<\/a> that few truly master. Promotion, career progression, career pathways, career development\u2026 Are they all the same? Shouldn\u2019t we just pick a lane and stick to it?\u00a0<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>\u201cWe sometimes tend to speak our own language, and we could be at risk of both alienating some people, and diluting our efforts. It\u2019s time we got back to basics\u201d says Jo Taylor, MD at Let\u2019s Talk Talent. LTT is here to dispel the HR jargon and, more importantly, make sure we all understand the actions that need to underpin these terms in order to create meaningful, targeted results.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns has-offwhite-background-color has-background is-layout-flex wp-container-core-columns-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading\" id=\"months\">In this article, we will explore:<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul>\n<li><a href=\"#experience\">Employee experience<\/a><\/li>\n\n\n\n<li><a href=\"#progression\">Career progression<\/a>&nbsp;<\/li>\n\n\n\n<li><a href=\"#empowerment\">Employee empowerment<\/a><\/li>\n\n\n\n<li><a href=\"#inclusion\">Diversity and inclusion (D&amp;I)<\/a><\/li>\n\n\n\n<li><a href=\"#culture\">Organisational or cultural fit<\/a><\/li>\n\n\n\n<li><a href=\"#balance\">Work-life balance<\/a>&nbsp;<\/li>\n\n\n\n<li><a href=\"#hotair\">Whether HR terms are full of hot air?<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"experience\">1. <strong>Employee experience (EE)<\/strong><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>Alternative HR terms used for employee experience:&nbsp;<\/p>\n\n\n\n<ul>\n<li>Candidate experience<\/li>\n\n\n\n<li>Customer experience<\/li>\n\n\n\n<li>People experience<\/li>\n\n\n\n<li>Employee Lifecycle<\/li>\n\n\n\n<li>Employee engagement<\/li>\n\n\n\n<li>Staff experience&nbsp;<\/li>\n\n\n\n<li>EVP<\/li>\n\n\n\n<li>EX<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>EE is the why, the what and the how of working for you. It is about creating the join up between every single touchpoint or interaction you\u2019ll have with employees, and creating moments that matter. Ensuring each stage of their lifecycle is joined up is quite a tall order, of course, but clarity should be the main focus.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Your EE should tell people what they need to do to be successful within your organisation and cover:&nbsp;<\/p>\n\n\n\n<ul>\n<li>The WHAT (what it means to work for you, what is required, and what they will get in return)<\/li>\n\n\n\n<li>The HOW (the behaviours that are valued within your organisation, as well as how they will deliver the work, from your dress code to the hours they should keep)<\/li>\n\n\n\n<li>The WHY (your mission, your values, your objectives)&nbsp;<\/li>\n\n\n\n<li>The WHO (the relationships they will need to foster, such as their managers and the stakeholders they will be interacting with on a regular basis)&nbsp;<\/li>\n\n\n\n<li>The WHERE (their place of work, and whether you prescribe to the hybrid, in-person or remote way of working)&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>A great employee experience isn\u2019t about having free snacks in the office or beers on Friday (read our blog on the <a href=\"https:\/\/letstalktalent.co.uk\/blog\/what-is-employee-experience-is-it-just-a-passing-fad\/\">bullsh*t behind employee experience<\/a> here). Reviewing your employee experience involves constantly gathering insight and acting upon that insight to eliminate the points of friction along the way. We believe it starts from the first touchpoint to lasting memory. And at a time when candidates drive the market, isn\u2019t it best to stand out?<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"progression\">2. <strong>Career progression<\/strong><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>Alternative HR terms used for career progression:<\/p>\n\n\n\n<ul>\n<li>Career development<\/li>\n\n\n\n<li>Career management<\/li>\n\n\n\n<li>Career progression&nbsp;<\/li>\n\n\n\n<li>Career pathways<\/li>\n\n\n\n<li>Promotion<\/li>\n\n\n\n<li>Career possibilities<\/li>\n\n\n\n<li>Squiggly careers<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>This HR pillar has seen many iterations over the years, but the concept has remained the same: it\u2019s all about helping people navigate their career. Many organisations are changing the way they look at careers from a linear process, with promotion as the only viable option&nbsp;to a more squiggly or horizontal pathway. But when it comes to career progression, what is required of HR teams? \u201cIt\u2019s about showing people the world of possibilities,\u201d says Jo. And ensuring it all links back to your <a href=\"https:\/\/letstalktalent.co.uk\/services\/performance-management\/\">performance management<\/a>, L&amp;D and succession planning strategies.&nbsp;&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Development doesn\u2019t have to be linear. It can be horizontal, squiggly, vertical\u2026 This could be done through internal mobility, mentoring, shadowing or deepening expertise. HR teams should ensure their definition of career progression is wide enough to provide the right opportunities for its people, whether they are on a specialist or management path, and then put the right resources and processes in place for them to explore their career with the organisation.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"empowerment\">3. <strong>Employee empowerment<\/strong><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>Alternative HR terms used for employee empowerment:<\/p>\n\n\n\n<ul>\n<li>Autonomy<\/li>\n\n\n\n<li>Accountability&nbsp;<\/li>\n\n\n\n<li>Ownership<\/li>\n\n\n\n<li>Motivation<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>Many organisations are realising that autonomy is a key employee retention lever. According to a <a href=\"https:\/\/www.pwc.com\/gx\/en\/services\/people-organisation\/publications\/provide-autonomy.html#:~:text=Employees%20who%20feel%20they%20can,control%20over%20how%20they%20work.\">PwC report<\/a>, \u201cEmployees who feel they can act with autonomy in their day-to-day work environment tend to have stronger job performance, higher job satisfaction and greater commitment to the organisation. Nearly half of employees would <strong>give up a 20% raise<\/strong> for greater control over how they work.\u201d But giving employees the autonomy to make decisions and to be accountable for their actions isn\u2019t easy. It means providing them with the tools they need to grow within a psychologically safe space where they are allowed to make mistakes. \u201cThis is not a quick fix,\u201d adds Jo. \u201cAnd it\u2019s worthless unless you\u2019re willing to walk the walk and talk the talk.\u201d<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"inclusion\">4. <strong>Diversity and inclusion (D&amp;I)<\/strong><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>Alternative HR terms used for diversity and inclusion:<\/p>\n\n\n\n<ul>\n<li>D&amp;I, ED&amp;I, DE&amp;I<\/li>\n\n\n\n<li>Equality, Diversity &amp; Inclusion&nbsp;<\/li>\n\n\n\n<li>Belonging<\/li>\n\n\n\n<li>Inclusive leadership<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>This one is currently being used a lot, which is great. But for us, it\u2019s not about specific groups. It\u2019s about making sure everyone in your organisation feels they can bring their whole self to work. It\u2019s about creating a high trust culture, where every employee feels trusted to do their job well, and that they can in turn trust the organisation to recognise their contribution. As such, we don\u2019t believe it should be a separate section of your HR strategy. D&amp;I should be built into everything you do. It is about making diversity an integral part of your talent story, rather than a single vertical pillar, as there is then a risk that it will not mix well with other separate initiatives within your plan. And research shows doing so benefits organisations financially, as those with a diverse workforce <a href=\"https:\/\/guider-ai.com\/blog\/diversity-equity-and-inclusion-statistics\/\">make on average 19% more in revenue<\/a>.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"culture\">5. <strong>Organisational or cultural fit<\/strong><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>Alternative HR terms used for cultural fit:<\/p>\n\n\n\n<ul>\n<li>Culture add<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>The famous: \u201cThey weren\u2019t a good fit!\u201d Whilst this term isn\u2019t necessarily confusing as we\u2019re all pretty much aligned on what it means, the concept of a good cultural fit can be a bit woolly and as such, lead to bias.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>It\u2019s true that a good fit is important, particularly during recruitment, but it can be hard to define what this looks like specifically. Unconsciously, we may even use the lack of \u2018fit\u2019 to reject certain candidates who do not match our own view of the world, creating a culture of mini-mes that isn\u2019t conducive to innovation.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>So how can managers ensure recruits are \u2018a good fit\u2019 without rejecting candidates based on nothing else but a vague sense of whether they\u2019ll mix well? Blind hiring is a good start. Remove key information from resumes before passing them on to managers. Then, create multi disciplinary interview panels bringing together key members of several teams with varied opinions. A good cultural fit is important, but it is even more crucial to ensure you make impartiality an integral part of how you hire.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"balance\">6. <strong>Work-life balance<\/strong><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>Alternative HR terms used for work-life balance:<\/p>\n\n\n\n<ul>\n<li>Wellbeing<\/li>\n\n\n\n<li>Health &amp; Wellbeing<\/li>\n\n\n\n<li>Hybrid working<\/li>\n\n\n\n<li>Flexible working<\/li>\n\n\n\n<li>Rest<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>What does providing employees with a good work-life balance entail? In simple terms, it\u2019s about allowing people to unplug. There is a lot of talk on how best to look after employees and their wellbeing. While the word is all the rage, the famous work-life balance remains an elusive myth. According to Jo, we\u2019re yet to crack this one. <\/p>\n\n\n\n<p><\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p>\u201cThe fundamental problem is that there aren\u2019t enough people to do the work, and staff are overwhelmed. Managers are buried under tons of admin, and no matter how much we spend on time management courses or Friday lunchtime yoga classes, that\u2019s not going away.\u201d&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p><\/p>\n\n\n\n<p>Despite employee wellbeing being top of mind for everyone, people are even more stressed than they were at the peak of the pandemic. The cost of living, excessive workload, lack of support from managers, the hybrid model&#8230; \u201cWe\u2019re setting people up to fail. Achieving a good work-life balance is really hard,\u201d says Jo. So how can HR teams put meaningful measures into place? Promote several <a href=\"https:\/\/ideas.ted.com\/the-7-types-of-rest-that-every-person-needs\/\">types of rest<\/a>, not just time off, and research what others are doing in this area so you can better support your employees.&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"hotair\"><strong>Are HR terms full of hot air?<\/strong><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>There are many more terms we could explore in more detail, but the main point remains the same: no matter what you\u2019re implementing, putting people at the core of everything you do is the most important thing to remember. While it\u2019s fantastic that organisations are now talking about mental health, rest and ED&amp;I, it\u2019s even more important for HR teams to ensure these concepts are not viewed as quick fixes.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>Each of the terms explored require years of effort and a complete culture change in order to bring about the kind of results that organisations are hoping to see. Whilst it\u2019s important that we agree on the meaning of each of these terms, even more important are the actions behind these words. But as long as HR teams are open to change and continue finding innovative ways to attract, keep and grow great people, the best is yet to come!&nbsp;<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>If you\u2019d like a fresh pair of eyes over your HR strategy or to ensure you are putting your HR efforts in the right place, don\u2019t hesitate to <a href=\"https:\/\/meetings.hubspot.com\/craig362\" target=\"_blank\" rel=\"noreferrer noopener\">book a call with us<\/a>. Alternatively, have a look at our <a href=\"https:\/\/letstalktalent.co.uk\/services\/hr-strategy\/\">HR strategy services page<\/a> for some additional resources.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"breakout cta-simple-image no-overlay has-offwhite-background-color has-pink-border\">\n\t<div class=\"container\">\n\t\t<div class=\"row flex-row z-content\">\n\t\t\t<div class=\"col-md-6 has-offblack-color\">\n\t\t\t\t<div class=\"img-center\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"540\" src=\"https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/05\/HR-Strategy-v3-2048x2048_TRSP-540x540.png\" class=\"img-responsive\" alt=\"\" srcset=\"https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/05\/HR-Strategy-v3-2048x2048_TRSP-540x540.png 540w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/05\/HR-Strategy-v3-2048x2048_TRSP-300x300.png 300w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/05\/HR-Strategy-v3-2048x2048_TRSP-1024x1024.png 1024w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/05\/HR-Strategy-v3-2048x2048_TRSP-150x150.png 150w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/05\/HR-Strategy-v3-2048x2048_TRSP-768x768.png 768w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/05\/HR-Strategy-v3-2048x2048_TRSP-1536x1536.png 1536w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/05\/HR-Strategy-v3-2048x2048_TRSP.png 2048w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/05\/HR-Strategy-v3-2048x2048_TRSP-180x180.png 180w, https:\/\/letstalktalent.co.uk\/wp-content\/uploads\/2023\/05\/HR-Strategy-v3-2048x2048_TRSP-840x840.png 840w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"col-md-6\">\n\t\t\t\t<div class=\"vert-cent-wrap\">\n\t\t\t\t\t<div class=\"vert-cent txt-center\">\n\t\t\t\t\t\t<div class=\"has-large-font-size mont-semi has-offblack-color\">\n\t\t\t\t\t\t\tCreate the perfect <pink>HR strategy<\/pink> for your business\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"wp-block-button is-style-small-button\">\n\t\t\t\t\t\t  \t<a href=\"https:\/\/insights.letstalktalent.co.uk\/download-your-future-guide-to-hr\" class=\"wp-block-button__link has-pink-background-color\">\n\t\t\t\t\t\t  \t\t<span class=\"has-offwhite-color\">Download now<\/span>\n\t\t\t\t\t\t  \t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\t\t\n\t<\/div>\t\n<\/div>\n\n\n\n<div class=\"wp-block-columns has-offwhite-background-color has-background is-layout-flex wp-container-core-columns-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<h3 class=\"wp-block-heading\" id=\"months\">Related Content:<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul>\n<li><a href=\"https:\/\/letstalktalent.co.uk\/blog\/how-ld-can-improve-your-employee-experience\/\">How L&amp;D can improve your employee experience<\/a> [Blog]<\/li>\n\n\n\n<li><a href=\"https:\/\/letstalktalent.co.uk\/blog\/future-proof-your-business-through-diversity\/\">Future-proof your business through diversity<\/a> [Blog]<\/li>\n\n\n\n<li><a href=\"https:\/\/letstalktalent.co.uk\/blog\/why-diversity-benefits-everyone\/\">The importance of Equality, Diversity and Inclusion (ED&amp;I) in the workplace<\/a> [Blog]<\/li>\n\n\n\n<li><a href=\"https:\/\/letstalktalent.co.uk\/blog\/self-care-and-wellbeing-tips-for-hr-professionals-over-the-summer-break\/\">Self-care and wellbeing tips for HR professionals over the summer break<\/a> [Blog]<\/li>\n\n\n\n<li><a href=\"https:\/\/letstalktalent.co.uk\/podcasts\/championing-neurodiversity-practical-tips-from-mel-francis\/\">Championing Neurodiversity: Practical Tips from Mel Francis<\/a> [Podcast]<\/li>\n\n\n\n<li>The big list of <a href=\"https:\/\/letstalktalent.co.uk\/resources\/hr-glossary\/\">HR Definitions<\/a> &#8211; our HR Glossary [Free Resource]<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Top HR terms every professional should understand The HR industry has a clear mission:&#8230; <a class=\"moretag\" href=\"https:\/\/letstalktalent.co.uk\/blog\/hr-bullsht-bingo\/\">[Read More]<\/a><\/p>\n","protected":false},"author":3,"featured_media":220636,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[79],"tags":[],"acf":[],"yoast_head":"<title>HR bullsh*t bingo: dispelling HR jargon | Let&#039;s Talk Talent<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/letstalktalent.co.uk\/blog\/hr-bullsht-bingo\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HR bullsh*t bingo: dispelling HR jargon | Let&#039;s Talk Talent\" \/>\n<meta property=\"og:description\" content=\"Top HR terms every professional should understand The HR industry has a clear mission:... 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