The Four Pillars Of Organisational Design – Process

Here, we will embark on a thought-provoking journey that explores the essence of change in a whole new light. Instead of just pondering why evolution is necessary, we’re igniting a spark of innovation to propel us forward. With a bold and daring spirit, we’ll dive deep into the very things that drive us for transformation, and unveil the steps needed to grab our objectives ​​​​firmly by the short and curlies.  

Along this cobbled path, we’ll champion the transformative power of effective communication, ensuring that every voice resonates and every mind aligns with the mission in hand.  

So, brace yourself to join us as we blaze a trail towards progress, united in our unwavering pursuit of innovation and growth! 

Let’s start with “The Why” 

Let’s embark on a journey into the heart of operational design, beginning with a profound question: “The Why.”  

​​​​​​​Before delving into the intricacies of transformation, we should pause to ponder the fundamental reason behind our actions. It’s not just about making changes for the sake of change itself but understanding the driving force compelling us to evolve, allowing us to grow our organisation.  

So, as we stand at the crossroads of possibility, we must interrogate our motives with a keen eye.  

Are we seeking to breathe new life into our brand, revitalising it for a modern audience?  

Or perhaps, we find ourselves at a juncture where adaptation is not just desirable but necessary to navigate the ever-shifting changes of the market.  

Maybe, just maybe, our aspirations reach even further—to leapfrog beyond the status quo and carve out a path that leads us to the forefront of innovation.  

Whatever the case may be, the journey begins with a deep dive into the “why”- illuminating the path forward with a freedom of understanding, clarity and purpose. 

Whether it’s in organisations or personal endeavours, the journey toward transformation is often riddled with obstacles. One of the most common pitfalls is the absence of a convincing rationale for change. Establishing a strong and compelling “why” is essential for any change initiative to succeed. 

Take a look at our hands-on webinar on the ‘Compelling Why for Change’ –  managers and leaders will learn practical strategies for crafting, articulating, and effectively communicating the “why” behind change. Join us for an experiential learning experience that will equip you with the tools and confidence to drive meaningful transformation within your organisation. 

Next, we need to “Work Out the How”.   

By understanding “The Why,” we now embark on the next phase of our journey:  

We “Work out the how.” Armed with a crystal-clear destination in mind, we’re ready to chart our course. But reaching our target demands more than just a sense of direction; it calls for a more systematic approach to allow us to navigate the intricacies of operational design. We mustn’t lose sight of our goal, urging us onward. The challenge now: how the hell do we get there? 

In this phase, we delve deep into the intricacies of strategy, employing tools such as a Target ​​Operating Model or embarking on an Organisation Development deep dive.  

These methods can act like our guide, showing us the way through a maze of possibilities and brings our attention to chances waiting to be seized. At every turn, we need to be looking at what we’re good at, what needs work, and what we haven’t explored yet, doing this is setting the stage for growth, change, and progress. 

At this point it is wise to take stock and to remember that this is no ordinary journey; it’s a quest for transformation. We need to be ready to question traditions, welcome new ideas, and explore uncharted territories.  

As we journey through this maze of opportunities and possibilities, we do so with one focus in mind: to bridge the gap between our current state and our envisioned future. 

With determination, we tackle “The How,” moving step by step toward our goal. Even when things get tough, we push forward, fuelled by our faith in careful planning and sheer determination. We know that by sticking to our goals with grit and perseverance, we’ll reach our destination and stand among the best in our field. 

And finally “The What”  

As we near the end of our journey in Operational Design – PROCESS, we face a critical question: “The What.”  

What specific steps should we take to turn our plans into reality? How do we move from ideas to action? The solution lies in finding the right mix of planning, trying things out, and being flexible. 

First, we need to understand our organisation: its structure, its identity, and consider its current size.  

Large organisations are like massive ships; they can’t change direction quickly. It takes time, careful planning, and patience.  

On the other hand, smaller businesses can change course more easily, thanks to their flexibility.  

But no matter the size, the key is to always strive for improvement, re-evaluating and learning from mistakes along the way. 

Prototyping is a handy tool for us. It lets us test our ideas in a controlled setting and adjust them based on feedback. By breaking down big plans into smaller experiments, we reduce risks and increase our chances of success.  

But as we all know, even the best plans won’t work without good communication. 

Communication is vital – It connects the dreamers with the doers, the leaders with the team, and the plans with reality. By being open and honest with each other, we make sure everyone feels involved and valued.  

Be mindful that amid change, uncertainty often lurks, threatening to unsettle us and undermine our confidence. 

Let’s Talk Talent provide a great workshop to help with a confidence rebuild, you’ll delve into the process of rebuilding your confidence amidst change. You’ll discover the connection between confidence and your beliefs. Additionally, you’ll gain insights into managing your inner critic, a common obstacle on the path to confidence. Have a little look at How to Build Confidence Through Change here.  

Together, we can overcome any challenges and reach our goals. 

​​​​​​​Communicating with our people and partners can be a challenge for managers at all levels, take a look at our Communication Workshop for ideas to support those at the coal face and above dealing with anticipated incoming new processes.  

Uncertain times can bring unwanted challenges and stress. Investing in development for your employees during challenging times can support not only their wellbeing but their ability to overcome the future changes and processes.  

Is your mind spinning? Don’t despair, for no obligation support and a helping hand drop in here anytime and we will do all we can to help you with your next steps.  

And Finally… Words of Wisdom 

As we wrap up our trot through Organisational Design, focusing on process, we stand on the brink of transformation. We’ve delved deep into the why, how, and what of change, armed with purpose and determination at every turn. 

Our journey began with a profound examination of “The Why,” uncovering the driving forces behind our need for change. From reinvigorating our brand to pioneering innovation, we embraced the imperative of evolution with unwavering clarity and purpose.  

An example of this may be, let’s say a catering organisation “Their Why” may involve understanding why they’re experiencing a decline in customers. Through market research and customer feedback, they discover that their brand image feels outdated, and there’s a growing demand for healthier and more innovative products. 

With this understanding, they realise the need to reinvigorate their brand and make changes in their product offerings. They embrace the need for change and by revamping their branding to reflect a modern and health-conscious image and introducing new ideas they cater to the ever-changing consumer preferences. 

Next, we dove into “The How,” armed with a clear vision and a systematic approach to operational design. Navigating through the maze of possibilities, we charted our course with diligence, challenging conventions, and welcoming innovation at every turn. 

Let’s consider a technology startup that aims to develop a new app to revolutionise the way people manage their daily tasks. They have a clear vision of what they want to achieve but realise they need a systematic approach to turn their ideas into a reality. 

They know that they need to understand their strengths, weaknesses, and untapped opportunities. These methods help them navigate the complexities of app development and identify the best path forward. 

As they embark on this phase, they understand that this journey isn’t just about reaching a destination; it’s about the journey and transformation. They’re ready to challenge conventional thinking, welcome innovative ideas, and explore new territories in the app market. With each decision they make, they’re setting the stage for growth, change, and progress. All this while keeping their eyes on the ultimate goal of bridging the gap between their current state and their envisioned future of bringing their app to life. 

Now, as we approach the final leg of this blog, we confront “The What,” the ultimate frontier in our quest for organisational excellence. Here, we recognise the importance of understanding our organisation’s structure, embracing experimentation, and fostering effective communication as we translate our plans into tangible outcomes. 

Communication emerges as the linchpin of our success, bridging the gap between vision and reality, leaders and teams, aspirations, and achievements.  

As we navigate uncertain times and anticipate incoming processes, we understand the value of investing in development to support employee well-being and resilience in the face of change. 

In conclusion, our journey through the four pillars of Organisational Design serves as a testament to the power of strategy, process, culture and capabilities.  

As we move forward, let us embrace the challenges and opportunities that lie ahead with an unwavering commitment to progress.  

Together, we can overcome any obstacle and emerge stronger, more agile, and more resilient than ever before. 


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