Culture Audit Consultancy

Your organisational culture is made up of a collection of the internal values, expectations and practices which make your organisation unique.

Your organisational culture exists whether you like it or not, and it will form its own shape without intervention.

Shaping your culture to best suit the goals of your organisation and its people is paramount to your success. 

Luckily, with thought and care, you can be intentional about how you want to shape it. 

Your culture is constantly evolving and changing due to external and internal influences. To ensure your culture is working for your organisational goals, you must keep on top of these and iterate your culture to ensure it’s highly engaging and immersive for your people and, ultimately, to benefit your customers.

 

Let’s Talk Talent can help you to analyse, report and improve your overall company culture to help drive a great employee experience across your organisation.

Clients who’ve utilised our culture audit services

Why culture in your organisation matters

Culture is not static, it ebbs and flows but at certain times it is important to take stock and really understand what your people are saying. Are they happy, motivated and engaged or are there parts of the culture that need to proactively change or develop?

A culture audit gives you the chance to step back and see whether there are things that your leadership team could be doing differently to drive success.

Let’s Talk Talent conducted a comprehensive culture audit focussing on staff experience and equality, diversity and inclusion. 

The audit comprised of data analysis, staff focus groups, senior leader interviews and an all-staff survey. 

Head of Operations, King’s College London
Book a quick meeting to discuss your culture challenges

Overcoming a toxic workplace culture

A toxic culture can manifest itself in many ways, and any negative, disrespectful or overly stressful work environment can lead to talent looking for alternative career options. Some of the signs of this include; a feeling of ‘us and them’ between the leadership team and the rest of the employees, low motivation and high staff turnover. To overcome this, there is often a need to drastically improve communications and implement an open door culture, so that the entire business is working and operating as a unit.

Company surveys

Before getting into the practical stuff, it’s important to gain a real understanding of what’s happening. Only by getting to the root of the problem can we help you choose the most impactful tactics. 

Sometimes we’ll opt to run a company-wide survey and report the findings back to management. The objective is to take you on a journey with us, showing you where you were, and where you are going. 

These surveys also give employees a sense that they’re being heard and that their opinions really matter to the company.

Diversity and Inclusion

Having a balance of talent from a wide variety of backgrounds and ethnicities is vital for many reasons. Firstly, your ability to move beyond prejudice on gender, sexuality, race, religion, and age seems like the very least any organisation should be doing. But equally, diversity of thought is paramount to innovation and business success. However, if you have a diverse workforce within a culture that is not inclusive then you won’t achieve your business goals.

At Let’s Talk Talent, we can help you make inclusion visible at every level of your organisation and provide training, support and expertise wherever it’s needed so it’s part of the air your employees breathe.

Ask us about our culture audit support

The outcomes were efficiently delivered with a suite of recommendations tied in to core themes. 

LTT were practical and highly professional in their approach, responding exactly to our brief and providing expertise and insight.

Rachel Connell, Head of Operations, King’s College London

Our Culture Experts

Jo Taylor

Founder & Managing Director

For over 20 years Jo has been working in HR and management, starting her career at the BBC as a storyteller which gives her a unique insight into HR.

With 7 years experience at board level in a variety of leadership roles, Jo is adept at creating and implementing people-centric talent strategies, designing performance management processes, blended learning and development solutions, talent mapping and redesigns of recruitment, succession, reward and recognition strategies globally.

Catherine Wilson

Senior Consultant

Catherine has worked in Talent, HR and Learning and Development for over 20 years. The variety of industries she’s experienced include; retail, travel, manufacturing, utilities and media.

With a broad range of experience in managing HR, Talent and L&D departments, Catherine understands what it takes to drive change and implement talent initiatives. She’s adept at thinking of creative solutions that solve real problems.

Rebecca Longman

Senior Consultant

Rebecca has a MSc in Occupational Psychology, subsequently spent the last 14 years as both an in-house and external consultant in the manufacturing, food, healthcare, financial, and technology industries with organisations all over the world including Bupa, Comerica, BP, Mastercard, Zoetis, Vimeo, Ingredion and many more.

She is an ICF-certified coach and a self-published author of Let’s Love to Work a book about how people create careers they love.

Her specialist skills are employee engagement, skills and competency framework creation, organisational strategy, change management, training design, coaching, narrative creation, and leadership development.

Book a quick meeting to discuss your culture challenges

A Culture Audit Consultancy based in London

Let’s Talk Talent is a talent management and organisational development consultancy based in London, UK. We help our clients get, keep and grow brilliant people.

We work with a range of businesses from small SMEs to large multinational brands that operate globally.

Come and find out how Let’s Talk Talent can help you transform your culture with our culture audits.

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FAQs

What is a culture audit?


It is a review of your current culture to help you understand the impact your internal values, expectations and practices are having on the lived experiences of your employees and the outputs they bring to your organisation.

Who are culture audits for?


It is essential for organisations aiming to attract, retain, and engage top talent and for those aiming to be stand out from their competitors as a great place to work. It benefits a wide range of stakeholders, including HR professionals, business owners, and executives.

Key buyers include those seeking to shape their culture to attract and retain top talent, and those who want to create a competitive advantage.

How does a culture audit work?

A culture audit requires us to understand how your organisation works today.

We may do that through employee surveys (or assessing results you have from your own surveys), interviewing key stakeholders, conducting focus groups with specific people in your company, or observing how your organisation currently operates in person.

We may also perform other desk research or meaningful materials to your company to glean a temperature check on where you are today.

Why is a culture audit important?


Your culture exists whether you intentionally shape it or not. If you don’t take a temperature check of your current culture through an audit.

Then you can intentionally shape it to your competitive advantage based on the results.

How will you make your culture work best for you? 

How long does a culture audit take?

Most cultural audits take a few weeks to complete but are dependent on availability of necessary resources supplied to our team.

How can I measure the success of a culture audit?

If you have a clear understanding of how to describe your culture today, you know you’ve experienced a successful cultural audit.

The next step is where the deeper work begins. Is your culture serving you and, if not, what do you want to do to shape it so that it is?

Got a culture audit project in mind?

You’ve come this far, why turn back now?

If you have a culture audit project or challenge you need help with, or just want to find out more about what we do, let’s talk.

Related Culture Audit resources

What is culture?

Join Rebecca to find out exactly what we mean by culture at Let’s Talk Talent, and why we think it’s so vital across the employee experience.

Who owns culture?

Join Yvette for a free 45 minute webinar where I’ll take you on a journey explaining, with evidence, why a top-down culture approach won’t help you in creating a great place to work and developing high performing teams, and why culture should be everyone’s responsibility.

How to run a culture audit

Join Catherine & Jo for this webinar on how we run culture audits for our clients.

How to create a coaching culture in your business

Find out what the future coaching trends are in this blog post which also looks at how you can create a coaching culture in your business.

Driving a culture of high performance in a not-for-profit organisation: is it harder than for commercial businesses?

Find out how Jisc started driving a high performance culture in their not for profit.

Creating an Inclusive Culture – Why Diversity Alone Won’t Lead to Success

Inclusive cultures for most business is an aspiration – but find out why it’s not all you should be aspiring to in this article.

Creating an Amazing Culture

Here is a crash course on what a great EVP entails, and how it can make a huge difference to your business.

Fixing a broken culture

Looking at how organisations have dealt with pandemic, and how that has left people feeling, supported, inspired, or not.

How To Create a Coaching Culture With Shelley Hayward

Are you struggling with the Great Resignation? Is your EVP up to scratch? How are you actually getting great people into your organisation?

What else can we do?

HR Strategy

HR Strategy

Culture plays an important role and foundation of your HR Strategy. Before you start building your HR Strategy, it’s important to understand where you are now and where you want to be. A culture audit is a great place to start to understand the ‘as is’ state of your people.

Discover more about HR Strategy

Organisational Development

The overall design of your organisation can have a direct impact on your overall culture. The organisation should be set up in the way in that develops your desired cultural approach.

Boosting a flat hierarchical structural culture within an organisation will be next to impossible to deploy if the organisation is hierarchical in design.

Discover more about Organisational Development

Talent Strategy

Talent Management Strategy

The Culture of your organisation can have a direct impact on your talent. Have a great culture can help to retain and grow your talent where having a negative culture can drive your talent away.

An organisations culture is a constantly evolving organism which needs to be woven into all elements of talent.

Discover more about Talent Management